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iPhone 5 unable to send/receive picture messages.
westtexas88
Newbie

I'm unable to send/receive pictures from people that do not have iphones. I've reset to factory settings and network settings. I don't know what the problem can be. HELP!

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Re: iPhone 5 unable to send/receive picture messages.
vzw_customer_support
Customer Service Rep

Hi westtexas88,

Let's look into this! I am confident your issue has been resolved since your original post. If not, I'm here to help. Current zip code? When did the problem begin?Do you receive an error message? I look forward to hearing from you soon.


Thanks for your contribution to our community forums,

AyaniB_VZW

Follow us on Twitter @VZWSupport

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