iPhone 5C Trade In

[RooMcD]

I have an iPhone 5C that I wonder if it would be eligible for the trade in promo for the iPhone 7 Plus.  It's in good working order- has been used on my account before, however it was a previous US Cellular device so when I try to type the IMEI number in for appraisal it's not valid.  Would this phone be eligible for the trade in credit?

Thanks!

[vzw_customer_support]

You should be able to get credit for your phone, RooMcD. When going online are you selecting it for a different carrier? Please provide the IMEI that you entered online to verify.

JasperM_VZW
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[RooMcD]

I have tried a couple of different ways.  The phone was previously active on my Verizon account.  The IMEI is [removed]

Personal information removed as required by the Verizon Wireless Terms of Service​

Message Edited by Verizon Moderator

[RooMcD]

I am still waiting to hear if the iPhone 5C is eligible for the trade-in promotion.....

[vzw_customer_support]

Your time is valuable and I do not want you to wait any longer to get a new iPhone with trading in your current iPhone 5 c. Let me help you with our iPhone trade in promotion. In order to get the promotion of $400 on your iPhone5C, you would need to first active a new iPhone 7 and be on a device payment plan. Then afterwards provide with your device information to us to get the credit. Here’s a link to assist you further http://vz.to/2cc6lCG

_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!