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iPhone 5S Mobile Hotspot Setup
jayjayy11
Newbie
‎04-10-2015 04:00 PM

So I'n trying to activate my mobile hotspot and everytime I go into my settings and then "Cellular" and tap "Set Up Personal Hotspot" it gives me a menu to Call or Visit Website and I've visited the website and talked to Verizon Support, and they have not helped me. What do I do?

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Re: iPhone 5S Mobile Hotspot Setup
Weth
Legend
‎04-10-2015 05:33 PM

What plan do you have, as it says on your bill?

Some plans do not include hotspot.

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Re: iPhone 5S Mobile Hotspot Setup
jayjayy11
Newbie
‎04-10-2015 05:36 PM

It's included

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Re: iPhone 5S Mobile Hotspot Setup
vzw_customer_support
Customer Support
‎04-12-2015 04:27 PM
jayjayy11, I want to make sure that you are able to use your Mobile Hotspot without any issues. I would love to make sure the account is provisioned correctly for you. The best way to do that is in a Direct Message. I did send you a message. Can you please respond back to that message?  I hope to hear from you soon.

KevinR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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