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iPhone 5c partial touch screen loss-of-use
Scuba602
Enthusiast
‎02-21-2015 02:11 AM

I've had this phone for about 6 months, no problems.  However, this evening i turn in the std flashlight and then the touch screen wouldnt respond. The buttons responded, as does siri- heres the catch: i can use the touchscreen to navigate the web, write this post, etc., but i cannot get the home screen icons to respond nor can i turn the phone off.  It seems to be a software issue?  HELP!!!

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Re: iPhone 5c partial touch screen loss-of-use
Loquat
Master
‎02-21-2015 05:06 AM

Have you tried doing a hard reset?  If not, try that first. 

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Re: iPhone 5c partial touch screen loss-of-use
Scuba602
Enthusiast
‎02-21-2015 12:55 PM

Hi!  Here's what fixed the problem:  held the power button and the button on the bottom of the face if the phone until it turned off.  I waited a minute, turned it back on amd ~POOF~ problem solved.  As far as i can tell, thats NOT a hard reset, as i understand them to be the holding of the power and volume buttons at the same time(?).  Either way, this worked for me and i hope it helps anyone else going thru this.....

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