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iPhone 5c trouble
Mistylou
Enthusiast

My daughters iPhone 5c has turned off and will not turn back on . Any ideas on what is wrong ?

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Correct answers
Re: iPhone 5c trouble
Weth
Legend

Make sure it is charged. Hold down the home button and the sleep/wake button together for 10 seconds and then let go.

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Re: iPhone 5c trouble
Weth
Legend

Make sure it is charged. Hold down the home button and the sleep/wake button together for 10 seconds and then let go.

Re: iPhone 5c trouble
mama23dogs
Legend

MY son had this problem because he dropped his phone a few times.  Even if in a case and not cracked, the phone is not meant to be dropped without eventual damage to the internal connections.  One of the critical ones is to the battery.

one minute his battery says full charge, then it drops to the red zone.

i Hope in your case the phone is just not charged.

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