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iPhone 5s does not receive all text messages

I get some messages from some people, all messages from some people, and NO messages from some people. I have called the help line 2 times and followed all their trouble shooting steps, and still not getting all my messages. Please help!

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Re: iPhone 5s does not receive all text messages
Customer Support


Help has arrived! Let's get your text messages flowing once again.

Based on the information provided, this may be a result of your iMessage feature. If you go to Settings>Messages>iMessage and disable the feature, try testing out sending/receiving text messages to see if this helps? Do you notice if you experience issues with just other iPhone users or Android users as well?


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