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iPhone 5s dropping calls

I just got the iPhone 5s  a week ago. I had the 4s prior to purchasing my new phone. I have been a verizon customer for 15 years or more and never been so frustrated!  I can't got through a complete phone conversation without the call being dropped at least 3 to 4 times in my home. (Most of the time they are dropped 8 to 12 times). I have reset the network, no difference. I have NEVER had this problem until purchasing the 5s.  I am ready to return the phone at this point. Is there a fix for the problem?  In my research it seems there are an abnormal number of complaints with regard to this same issue. Help!!!

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Re: iPhone 5s dropping calls
Customer Support

Let's ensure you have a positive experience with the iPhone 5s! I can't thank you enough for your 15 years of loyalty.

I definitely want to take a closer look into the issue. Are you using a case with the device? Have you carefully tested a call without the case? There is the off chance that the device antenna placement doesn't agree with how case surrounds it.

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