Every since I did the update on my iPhone 5s my phone has been showing extended network instead of Verizon. After reading the post, I find I'm not the only one with this problem. After almost 3 weeks with Verizon support, Apple support, trouble tickets, resetting, restoring, reinstalling, something called reprovision, a new phone and 2 new sim cards, I finally got an answer to the problem. Since I have Verizon service with an Alltel plan the update will not work. Verizon and Apple are aware of the problem but the do not like to admit it. The only solution I was offered was to change my plan to a Verizon one which would be a lot more money for a lot less service, or they would have the local store loan me a different type of smart phone ( Droid or whatever they had available) for me to use till Apple does another update with a fix. I'm not really happy with any of the options Verizon is giving me. If they can not provide me with acceptable service I think they should be the ones making the concessions, not the customers who are not getting what we are paying for. Verizon needs to come up with an acceptable plan to replace the Alltel plans.
