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iPhone 6 - Expected Ship Date Not Available
bculley
Enthusiast - Level 2
‎09-15-2014 03:35 PM

I preordered a 16GB space gray iPhone 6 shortly after 3:01 AM EST on Friday September 12.  In my confirmation email, it says the phone will be delivered by 9/19. However, when I look up my order number to track it, the Expected Ship Date is "Not available at this time".

Any ideas what's going on? I see a pending item on my credit card for the full amount of my order.Verizon Wireless Customer Support

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Re: iPhone 6 - Expected Ship Date Not Available
vzw_customer_support
Customer Service Rep
‎09-15-2014 04:59 PM

Great choice, bculley! I will be happy to check on the order status for you so that we can better assist.

I just sent you a private message, please reply back so that we can better assist.

Thank you,

LenaA_VZW
Follow us on Twitter @VZWSupport

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Re: iPhone 6 - Expected Ship Date Not Available
dunes0919
Enthusiast - Level 3
‎09-15-2014 05:04 PM

I am in the same boat.. Any help VZW?

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Re: iPhone 6 - Expected Ship Date Not Available
Joey1859
Enthusiast - Level 2
‎09-15-2014 05:08 PM

Also have the same issue, my shipping date read "to be delivered by 9/19" up until about noon today, when it changed to "not available at this time" I have no idea what that could mean

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Re: iPhone 6 - Expected Ship Date Not Available
dunes0919
Enthusiast - Level 3
‎09-15-2014 05:11 PM

Same exact situation as you mine said 9/19 then changed, it would be cool if it would get here on the 19th because that's my birthday!

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Re: iPhone 6 - Expected Ship Date Not Available
dunes0919
Enthusiast - Level 3
‎09-15-2014 05:12 PM

Any help with my order?

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Re: iPhone 6 - Expected Ship Date Not Available
vzw_customer_support
Customer Service Rep
‎09-15-2014 05:23 PM

Of course, dunes0919! I just followed you, please send me a private message with this info!

Thank you,

LenaA_VZW
Follow us on Twitter @VZWSupport

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Re: iPhone 6 - Expected Ship Date Not Available
vzw_customer_support
Customer Service Rep
‎09-15-2014 05:25 PM

I can help, Joey1859! I just followed you also. Please send me a private message with this info so that I can help!

LenaA_VZW
Follow us on Twitter @VZWSupport

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Re: iPhone 6 - Expected Ship Date Not Available
6_Plus_Wannabe
Newbie
‎09-15-2014 05:30 PM

I'm having same issue with my order.  I've called, and the folks have been really nice on the cust service line, but they weren't able to give me any info and they still didn't send me my confirmation email.  I was really hoping I would have my phone by 9/19, but at this point I'm kinda doutbful.  I would really appreciate the VZW folks to help me out here.  Did I mention I buy the caffeinated beverage of choice of any CSR who can help me out?!??  Thanks VZW, can't wait for my iphone 6 plus and volte!

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Re: iPhone 6 - Expected Ship Date Not Available
sparkycollier
Enthusiast - Level 2
‎09-15-2014 05:31 PM

Same here. Can you PM me?

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