Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in! For many of you, we have been able to merge your Wireless and Fios community accounts so all of your Community contributions are all in one place. If you were active in both communities and you previously used the same My Verizon account to log into both, you’re all set! You will be able to use those same credentials to access the new Community. If one of those accounts was with My Verizon and the other was a Community Member Only account, please use your My Verizon account to log in. Please note that we were only able to merge those accounts that were attributed to the same email address. If you only had one account on either Community, you can log into that account exactly as you have before. For some of our Fios Community members, you may have an issue logging in. If you had an account on the Fios Community and you’re having login issues, please use the Community Member Only login page and use the “Forgot my info” link to reset your password. Once you complete this, you should be able to log in normally. If you continue to have any further issues logging in, please email us at verizon.community.team@verizon.com and we’ll assist you to get you back in the Community! Keep an eye on the Community announcements - we can’t wait to show you what’s in store. The Verizon Community Team
iPhone 6 camera freezes
Vic13
Enthusiast

My camera freezes erratically. I reboot. Sometimes I can get a couple of pics taken before it freezes again. What is the fix for this?

Labels (1)
0 Likes
1 Solution

Correct answers
Re: iPhone 6 camera freezes
Vic13
Enthusiast

Ios  8.3.

3rd pty app same result.

Probably time to reset to factory conditions. If that does not work I'll need to go to apple care.

View solution in original post

0 Likes
Re: iPhone 6 camera freezes
MiiHere
Champion

Do you kill the apps before you reboot?

Re: iPhone 6 camera freezes
Vic13
Enthusiast

Not necessarily. Sometimes I may have

0 Likes
Re: iPhone 6 camera freezes
MiiHere
Champion

If you're not sure, I would start there. iPhones can't seem to delete cache and data like Androids. You have to kill the app in order to MAYBE delete memory from my understanding. You could check within the app to see if there is an option, you could also see if your camera has an update, but I'm just reaching by saying that.

0 Likes
Re: iPhone 6 camera freezes
MiiHere
Champion

If an app is unresponsive and your iPhone, iPad, or iPod touch still reacts to button presses, you can force the app to close:

  1. Press the Home button two times quickly. You'll see small previews of your recently used apps.
  2. Swipe left to find the app you want to close.
  3. Swipe up on the app's preview to close it.
Re: iPhone 6 camera freezes
Vic13
Enthusiast

I can kill the app any time. However the freeze is on taking new pics. I have just killed all apps and rebooted. Brought the camera up and it was frozen to take pics.

You talk about a cache. Where are the settings to clear that for the camera?

0 Likes
Re: iPhone 6 camera freezes
MiiHere
Champion

Do you have the latest software installed?

0 Likes
Re: iPhone 6 camera freezes
MiiHere
Champion

I actually said iPhones can't clear cache and data like Androids, which is why you kill the app instead. That's my understanding anyway.

0 Likes
Re: iPhone 6 camera freezes
MiiHere
Champion

You could also try and download a 3rd party camera app.

0 Likes
Re: iPhone 6 camera freezes
Vic13
Enthusiast

Ios  8.3.

3rd pty app same result.

Probably time to reset to factory conditions. If that does not work I'll need to go to apple care.

0 Likes