iPhone 6 constantly loses wifi connection

[Tredwellellen]

my phone is constantly switching from wifi to LTE. It happens in my home and everywhere else that I have known networks. Sometimes when I try to connect again it doesn't give me any options of networks to connect to. How can I solve this? Is this s known problem with the iphone 6. I just recently upgraded from a 4s. kinda wishing I hadn't.

[vzw_customer_support]

Hello Tredwellellen,

I'm sure it must be frustrating to constantly be kicked off your WiFi connection! We can definitely investigate this. We want you to enjoy your new phone, and not pine for the old days. Please go to Settings>General>About, and share the Version number of your device. When did you get your device? Has this always been an issue, or did it just start recently?

MichelleH_VZW
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[Tredwellellen]

8.3 (12f70) is the version. I reset network settings and it seems even worse today.

[Tredwellellen]

I've had the phone for about 3 weeks or so. I noticed it happening right away. Sometimes I can't find any known networks to join once I'm kicked off wifi.

[vzw_customer_support]

This is really odd and shouldn't be happening, Tredwellellen! Being so new, it should be working flawlessly. However, I appreciate all you've tried so far. Please try powering off, removing SIM card for 30 seconds, and then restart. Let's see if this helps. Please keep us posted. http://vz.to/1xpCHlo

VanessaS_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[vzw_customer_support]

Thank you for the information, Tredwellellen. Do you have any issues with other wireless radios such as bluetooth or wireless services? ( voice, data or text ) How before the networks appear again? Does toggling airplane bring about available Wi-Fi networks?
YosefT_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[Tredwellellen]

I've only noticed it with surfing the web or Facebook apps. I don't use bluetooth. I took out the SIM card and put it back. I've also tried a factory reset. It keeps happening. As soon as I notice the LTE I go to settings and of course it says not connected. Then it will usually say connected again with in seconds.

[Weth]

When is the last time you reboot your router? Unplug the router wait 10 seconds and then plug it back in see if that helps.

[Tredwellellen]

We tried that on Sunday.

[Weth]

It's not a Known problem.  If it is happening on multiple different networks that points to hardware problem on the phone.   Probably best to take to Apple Store for look.