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iPhone 6 dropping calls (sounding like a broken record)????
Tbejvan
Newbie

I recently upgarded to the iPhone 6 and have already been experiencing a ton of dropped calls (where it will sound like a broken record repeating the last work from the other party and then drops).  I thought it might be the bluetooth connectivity but tried iwth multiple ear pieces, the SYNC in my car, as well as without any bluetooth and it still is happening.  I rely on my cell for work and need a fix!!!

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Re: iPhone 6 dropping calls (sounding like a broken record)????
vzw_customer_support
Customer Support

Let's stop the dropped calls Tbejvan! Did this issue start immediately after activation? What is your ZIP code? Do calls drop everywhere and everytime or only in a particular place?

AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

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Re: iPhone 6 dropping calls (sounding like a broken record)????
Tbejvan
Newbie

All over the place. No particular area. It's started with an IOS update with the iPhone 5 and has continued with my 6.

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Re: iPhone 6 dropping calls (sounding like a broken record)????
stef7
Master

Go to Settings ! Cellular! Enable LTE and make sure out is set to Data, Not Voice and Data

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Re: iPhone 6 dropping calls (sounding like a broken record)????
stef7
Master

"make sure it is set to"...

Other people on other forums have indicated that when set to Data, they had no more problems.

Hope it helps.

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Re: iPhone 6 dropping calls (sounding like a broken record)????
Tbejvan
Newbie

I had it set that way. Only this that was set for Voice & Data was roaming so I also turned that off. Will see if it works.

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Re: iPhone 6 dropping calls (sounding like a broken record)????
Tbejvan
Newbie

Thanks.

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