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iPhone 6 plus camera
Jcard81
Newbie

I got my 6 plus phone earlier this year and the camera is not working. It won't focus...anyone else having these issues?? My front facing one is fine, just not the other one. HELP!!!!

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Re: iPhone 6 plus camera
Weth
Legend

Your iPhone 6 plus is less than 1 year old. As long as you did not drop it to cause damage to the camera, it is still under Apple's warranty. Take it to an Apple Store if you have one near by  and they will make you whole. If you do not, then call Apple support. Do the store though if you can, you will most likely walk out with a phone that is working.

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Re: iPhone 6 plus camera
wendyjo92508
Enthusiast

There is a known issue about this.   Mine just stopped focusing as well.   I found an article about this where you can enter your serial number to find out if your phone is one affected.  They will replace the camera at an Apple Store. 

Article here:

Apple Recalls iPhone 6 Plus Batch for Taking Blurry Photos | FOX40

Check your serial number here:

iSight Camera Replacement Program for iPhone 6 Plus - Apple Support

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