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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
iPhone 6 shipment canceled without my request
BuggsHSPH
Enthusiast

I spent >2 hours trying to order my iPhone 6 online, and then had to call in for another hour to do order because there was an unstated rule online that required the shipping address, credit card address, and account address to all match.  At the time, I requested the processing fee to be credited to my account, but was denied this.  I ordered the phone 3 weeks ago, with expected shipment of the phone on 11/14, for which I received a confirmation e-mail.  Today I received an e-mail notification that my order was canceled.  Dear Verizon, I expect more from you.  For one, you did not compensate me for my wasted time by removing any processing fees in my order, and for another, YOU HAVE NOW CANCELED MY ORDER?!?!?!  This is preposterous, and I am on the very verge of canceling my plan with you if you do not address this issue immediately.

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