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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
iPhone 7 128gb (18 hours and no reply)

I originally placed an order on 9/30/16 for a iPhone 7 128gb (jet black), order #4497882. On 10/07/16, I received an automated call from verizon that there was a problem with my order and that I needed to call and speak with a representative. After waiting on hold for 45 minutes, I was told that there was a problem with the card used to place the original order and that it needed to be updated. After going back and forth with customer support/billing, a supervisor decided that the only solution was to cancel the original order and create a new one, order #6169084. I was originally quoted a ship date of 11/02/16, though the order currently does not have a status and have not received any further information; I did sign the terms and conditions electronically. Please do not tell me to go to the pre-order link; I have already checked and my order does not show up.


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