Choose your cart
Choose your cart
Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
My iPhone has spontaneously stopped connecting to the internet via wifi and through cellular data. I've done a factory reset and this has not resolved the issue. Any ideas of what else I can try? (I'm in Korea and can't get to a Verizon store).
Here are some more details:
-This happened spontaneously (I did not drop my phone).
-I cannot connect to my home wifi or any other wifi network that I've previously been able to connect to.
-I cannot turn wifi off and just use my data plan to access a server.
-I've tried all the resets (turning phone on and off, reseting the network, reseting the phone to its original factory settings).
-I've been in Korea for months now and this is the first time this has happened to my phone.