Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
iPhoneXR suddenly stopped sending picture messages
Nairnyn
Newbie

I've had my phone for six months.  Nothing has changed.  I was able to send pictures to my husband yesterday, and today all I get is a red exclamation point.  I tried sending to my sister as well, and I can't send to her either.  

I've tried restarting my phone, disconnecting from wi-fi, making sure SMS is enabled when iMessage is not available, and I got the newest software update.  Nothing works.

What changed since yesterday afternoon??

Labels (1)
0 Likes
Re: iPhoneXR suddenly stopped sending picture messages
vzw_customer_support
Customer Support

Having access to send picture messages is important, and we want to make sure this service is working properly. Are you able to send picture messages to other iPhone users? Do you get an error message when you try to send a picture message?

PamD_VZW

0 Likes