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***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in! For many of you, we have been able to merge your Wireless and Fios community accounts so all of your Community contributions are all in one place. If you were active in both communities and you previously used the same My Verizon account to log into both, you’re all set! You will be able to use those same credentials to access the new Community. If one of those accounts was with My Verizon and the other was a Community Member Only account, please use your My Verizon account to log in. Please note that we were only able to merge those accounts that were attributed to the same email address. If you only had one account on either Community, you can log into that account exactly as you have before. For some of our Fios Community members, you may have an issue logging in. If you had an account on the Fios Community and you’re having login issues, please use the Community Member Only login page and use the “Forgot my info” link to reset your password. Once you complete this, you should be able to log in normally. If you continue to have any further issues logging in, please email us at verizon.community.team@verizon.com and we’ll assist you to get you back in the Community! Keep an eye on the Community announcements - we can’t wait to show you what’s in store. The Verizon Community Team
if i have the Verizon Edge plan, and i am traveling abroad, can i get a global plan?
blueraynger
Newbie

if i have the Verizon Edge plan, and i am traveling abroad, can i get a global plan? I tried to update it but it says I'm not eligible, do i have to call a certain number or something. i would like to pay a discounted rate for calls and messages, and the global plan offers that.

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Re: if i have the Verizon Edge plan, and i am traveling abroad, can i get a global plan?
vzw_customer_support
Customer Support

Hello blueraynger, let's get to the bottom of this together! Our Global Team can be reached at 908-559-4899. We would need to review the account for specific details. Here are steps to follow and send a direct message: http://vz.to/1b8XnPy

WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport

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Re: if i have the Verizon Edge plan, and i am traveling abroad, can i get a global plan?
vzw_customer_support
Customer Support

Hi Blueraynger,

Global travel sounds awesome! We can certainly review your account to see why your line does not qualify for international travel. Please accept my follow and send a direct message with details.

Thanks,
PamelaF_VZW
Tweet us @vzwsupport

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Re: if i have the Verizon Edge plan, and i am traveling abroad, can i get a global plan?
blueraynger
Newbie

if i have the Verizon Edge plan, and i am traveling abroad, can i get a global plan? I tried to update it but it says I'm not eligible, do i have to call a certain number or something. i would like to pay a discounted rate for calls and messages, and the global plan offers that.

Also I can't figure out how to follow you

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Re: if i have the Verizon Edge plan, and i am traveling abroad, can i get a global plan?
vzw_customer_support
Customer Support

Hello blueraynger, let's get to the bottom of this together! Our Global Team can be reached at 908-559-4899. We would need to review the account for specific details. Here are steps to follow and send a direct message: http://vz.to/1b8XnPy

WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport

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