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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
incoming calls disconnect
Khayward
Newbie

I have an iphone 6.  Yesterday my phone worked fine, today when a call comes in the phone rings, however, the caller cannot hear me and it disconnects the call.  Any suggestions?  There are 2 other iphones on my plan and those both are working fine.  I am able to send and receive messages/pictures.  I did perform an update this morning installing the iOS 9.0.1.  Is anyone else having this problem?

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Re: incoming calls disconnect
vzw_customer_support
Customer Support

Khayward, we want to get things back to the way it use to be on your device. Have you powered your iPhone off/on since retrieving that software update? Let's make sure that your line has not been suspended in error online at My Verizon. Click the link below to sighn in as the Account Owner.


http://www.verizonwireless.com/b2c/myverizonlp/



LasinaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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