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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
iphone 4

My phone was working fine and all of a sudden now the screen is black (as if the phone is turned off).  I cannot answer calls when it rings and obviously cannot text or do anything else with the phone,  the battery had a full charge at the time this happened.

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Re: iphone 4
Not applicable

Hold down the on/off button on upper right side together with the large home button in the middle until you see the Apple logo.

Then release both buttons and the device will reset.

Good Luck