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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
iphone 5 signal
tammy1022
Newbie

One day i have great signal at my house the next day its horrible. I can talk and text but can not access the internet:( My husband has the same phone and can do anything...Are my settings wrong???  HELP!!!

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Re: iphone 5 signal
vzw_customer_support
Customer Support

Hi there Tammy1022!

We want to make sure you have stable services! Let's figure this out together.

Do you have your Wifi turned on? Make sure it's off here: http://vz.to/19Zytmm

What about LTE? Make sure it's on here: http://vz.to/1cZS2e3

If you still run in to issues try resetting your network settings here: http://vz.to/19REjIN

Keep us posted!

Melissa_VZW
Please follow us on twitter @VZWSupport

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Re: iphone 5 signal
Tetonmiller
Newbie

Excuse me, but what does WiFi "off" here and...

LTE "on" here mean?  Does this apply to ALL iPhone 5 users and what are the two links?

Jim

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Re: iphone 5 signal
tikibar1
Super User
Super User

If you click on the appropriate hyperlinks (what's in blue) in that post, it takes you to instructions on how to ensure that your iPhone 5 has wi-fi turned off and that your LTE is turned on.

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