iphone 5s please unlock!

[markoni]

Hello verizon support,

mine iphone 5s is locked to verizon usa

i see on web, all iphones 5s was unlocked but mine is locked.

please check my imei in system : IMEI: [removed]

thank you in advance

Information removed as required by the Verizon Wireless Terms of Service​.

Message edited by Verizon Moderator.

[markoni]

I see you remove mine IMEI, can you give me any email address for contact verizon tehnical support for unlock my phone.

best regards

[Ann154]

There is no email address for the Verizon Wireless technical support. You can check the IMEI number by following the instructions in the link. Activate a Phone You Already Own BYOD | Verizon Wireless

I know for a fact that the iPhone 5s is SIM unlocked from the factory since I have personally used a Verizon model on another carrier within the USA. If yours is locked, it might be for other reasons.

[markoni]

i know Ann154 but mine iphone is locked to verzion i dont know why,

Congratulations! Your device works on the Verizon Wireless network.

and device locked to other USA networks only work with VERIZON sim card.

[mama23dogs]

Was the phone sold as a Verizon prepaid phone?  Prepaid phones are locked for 12 months.

Or if the phone was never used on Verizon it wasnt unlocked at the time Verizon unlocked all LTE phones.

[vzw_customer_support]

We take your phone security seriously Markoni. We don't want you to display any personal information. We do not lock our devices, and you can review this information here: http://www.verizon.com/about/consumer-safety/device-unlocking-policy Are you looking to activate the phone on our service or looking to start service?

AmberF_VZW

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