iphone 6 data usage extreme increase

[SueMPO]

i have 2 iphone 6 devices. last month the data usage doubled, but no change in our phone habits to explain increased data usage. i have turned off everything i can think of, but its still not helped!

[vzw_customer_support]

SueMPO, unwanted usage is never something that we want occurring. I would like to get to the bottom of this issue with you to see if we can uncover the cause. Have you recently performed any updates on your devices for any applications or software?

HarleyE_VZW

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If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

[SueMPO]

prior to the increase I do not think so

[vzw_customer_support]

SueMPO,

Understanding how your data is being used is a must. No worries, there's a tool to help you better understand how the data was consumed. Here's a link: http://vz.to/1jed56I.

KatiM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!