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iphone 6s Contract Price for 2 year upgrade?
steve225
Member

Anyone figure out how to order the phone at the discounted price with the 2 year contract? I was told I'm grandfathered in for the upgrade discounts, but I don't see an option to get the discount online. It is only giving me the option to Pay monthly or Pay Full price.

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Re: iphone 6s Contract Price for 2 year upgrade?
vzw_customer_support
Customer Support

steve225, upgrading to a new device is so fun and exciting. We definitely want you to be the device at the price you are eligible for. Help is here. If you are not seeing the device priced at the two year pricing, we may need to order the device for you. Please reach out to use if you have not ordered the device already as we can process it for you.
NatashaA_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: iphone 6s Contract Price for 2 year upgrade?
dilbertaz
Sr. Member

Sounds like you won't get the discounted price like in the past, from cnet site here is how upgrades will be handled assuming you haven't changed plans:

Every two years, Verizon offers existing contract customers the opportunity to upgrade with what is essentially a $200 voucher to spend on whatever new smartphone they want. Customers opting for a more expensive smartphone, like an iPhone 6 Plus or an iPhone 6 with higher storage pay the difference.

Verizon customers on the contract plan will continue to get that perk as long as they stick with their original plan.

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Re: iphone 6s Contract Price for 2 year upgrade?
steve225
Member

I haven't changed plans and when I called Verizon last month, The rep told me I wouldn't lose my upgrade. I just dont see an option to use my upgrade on the pre-order

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Re: iphone 6s Contract Price for 2 year upgrade?
tbo27
Sr. Member

yeah that's strange if I don't do preorder the subsidized price shows. you may have to call

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Re: iphone 6s Contract Price for 2 year upgrade?
steve225
Member

I called and they were able to do it over the phone, its currently not an option online

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Re: iphone 6s Contract Price for 2 year upgrade?
bwarren83
Member

I contacted them online after having the same problem and they told me that they had to fix it online.

They said I couldn't call over the phone?

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Re: iphone 6s Contract Price for 2 year upgrade?
LieutenantDan
Member

The upgrade price wasn't available for me online for the 6s or 6s plus, but was for all other phones.  I chatted with a rep and they said they were having problems with their system and to call.  I called, and had no problem getting the upgrade price for the 6s.

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Re: iphone 6s Contract Price for 2 year upgrade?
vzw_customer_support
Customer Support

steve225, upgrading to a new device is so fun and exciting. We definitely want you to be the device at the price you are eligible for. Help is here. If you are not seeing the device priced at the two year pricing, we may need to order the device for you. Please reach out to use if you have not ordered the device already as we can process it for you.
NatashaA_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Re: iphone 6s Contract Price for 2 year upgrade?
bigsportsfan2
Member

Ha !!! Thought I was losing my mind . I too logged onto my Verizon account at 12am to place an order for the 6s Plus . Logged in , Clicked on the "Upgrade " , which I had available on 09/05/2015 .

Anyways, Clicked the upgrade , went on to choose the Gold 6S Plus 128GB , and went check out,,,,,,,,,,,,,,,,All of a sudden I only had 2 options to choose from,,,,,,,,,,,1- I could do a 2 year payment of $39.99 a month,,,,,,,,,,,,,OR,,,2- Pay in full.

I saw this , Thought I had done something wrong , and started the ordering process all over again.

Went through it all again , clicked " upgrade ", and got the same response.

But when my order was finally placed,,,,,,,,,my renewal disappeared online

After I placed my order I called Verizon and they told me that after my phone arrives they would make sure that I got the upgrade price.

Anyways, Just wanted you to know that I too went through the same debacle as you did.

Let's just hope that Verizon keeps their word , and honors the " upgrade" price on my account.

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