iphone 6s plus wifi dropping
CSRnoHelp
Newbie

New iphone 6s plus 64gb is continuously dropping the wifi while two iphone 6 and lg g3 and multiple tablets and lap tops have no problems in the same location.

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Re: iphone 6s plus wifi dropping
vzw_customer_support
Customer Service Rep

Let's keep you online! Losing that connection is never a good thing. Have you checked to see if wifi assist is turned on with your phone? This is in Settings>Cellular>wifi assist. You will want to check to see that this is set to OFF. When this is ON, if you cell data signal is stronger than the wifi signal, your phone will disconnect from wifi. Please let us know if this helps.


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