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is there really a "carrier update"??
yaze
Newbie
‎02-03-2015 07:56 AM

my phone insists that there's a "carrier update" and I need to update the Verizon software. is this for real??

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Re: is there really a "carrier update"??
Snn5
Legend
‎02-03-2015 08:13 AM

I thought "carrier update" was a common thing on iPhones.  Android don't get this incremental updating to work on Verizon.

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Re: is there really a "carrier update"??
vzw_customer_support
Customer Service Rep
‎02-05-2015 08:04 AM

Hi yaze!

Let's look into this! What is your current software version? When did you begin to receive the notification?


Thanks,

AyaniB_VZW

Follow us on Twitter @VZWSupport

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Re: is there really a "carrier update"??
yaze
Newbie
‎02-16-2015 07:03 AM

1st message was about a month ago. my iPhone 5c is using ios 8.1 and Verizon 18.0. IMG_4396.PNGIMG_4531.PNG

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Re: is there really a "carrier update"??
vzw_customer_support
Customer Service Rep
‎02-16-2015 07:41 AM

yaze thank you for the information! I am pleased to say that based on the software version you are listing here, there is a software update available on your phone. You can update when ready.

BryanS_VZW
Follow us at Twitter @vzwsupport

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