Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
just switched to Verizon

I just switched to Verizon from AT&T  and experiencing difficulty with iMessage & texts not sending or receiving. HELP!

Labels (1)
Re: just switched to Verizon
Customer Support

Let's get your iMessages working again, jencyj! Are regular texts working correctly? Do you get an error message when your iMessages won't send? Share details, so we can figure out what's causing this problem.

Follow us on Twitter @VZWSupport