messaging issues?

[jgiancola]

I have an iPhone 5c and it seems as though everyone but my boyfriend is recieving my text messages. I've tried a reset and also deleting and starting a new conversation. I was wondering if anyone could help me out with this. It's going on 2 days now that he hasn't been able to receive them. He is receiving texts from everyone but me on his phone as well. Any information would be super helpful! Thanks!

[vzw_customer_support]

Let's see what we can do to get you receiving your boyfriend's texts jgiancola!

Does your boyfriend have an iPhone as well? Does he have Verizon service? Try turning off iMessage, and see if message start to go through. To do this, go to Settings>Messages>iMessage, and turn iMessage off. If he as an iPhone, do this on his device as well, and retest. Please let us know if this works, or if you are still having issues.

Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

[jgiancola]

I'm receiving them, he is not receiving mine. He does not have an iPhone.

Sent from my iPhone

[7musician]

how do i manage my features?

[vzw_customer_support]

We want to make sure you can easily manage your account, 7musician. To manage your features on My Verizon, you can click here: http://vz.to/1lfFarh

AndreaS_VZW
Follow us on Twitter @VZWSupport