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my Iphone SC isn't coming on and I don't know what to do?
corey1983
Newbie
‎04-06-2014 09:32 PM

I forget to plug in my phone know it off so I try to charge it but it not working and I don't know what to do?

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Re: my Iphone SC isn't coming on and I don't know what to do?
vzw_customer_support
Customer Service Rep
‎04-09-2014 05:20 AM

Oh no! Let's get your new phone working, corey1983. If the phone won't power on because the battery completely drained, you will need to leave it on the charger for 20-30 minutes before the device will be able to turn back on. Once you've had the opportunity to give the phone a minimum of a 20 minute charge, try pressing and holding both the power and home keys for about 15 seconds until the Apple icon displays on the screen. I would recommend leaving the phone on the charger for 3-5 hours until it's able to get a 100% charge too.

 

JenniferH_VZW

Follow us on Twitter www.twitter.com/vzwsupport

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