my callers hear music instead of ringing

[CryBaby1]

My new phone plays some kind of classical tune to my callers instead of ringing and they hang up before I can answer because they think they are on hold or something. How can I fix this?

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Message was edited by: Verizon Moderator

[HappyHelper · Accepted solution]

Remove the ringback tone feature on your line of service either via myverizon or calling customer care at *611.