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***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in! For many of you, we have been able to merge your Wireless and Fios community accounts so all of your Community contributions are all in one place. If you were active in both communities and you previously used the same My Verizon account to log into both, you’re all set! You will be able to use those same credentials to access the new Community. If one of those accounts was with My Verizon and the other was a Community Member Only account, please use your My Verizon account to log in. Please note that we were only able to merge those accounts that were attributed to the same email address. If you only had one account on either Community, you can log into that account exactly as you have before. For some of our Fios Community members, you may have an issue logging in. If you had an account on the Fios Community and you’re having login issues, please use the Community Member Only login page and use the “Forgot my info” link to reset your password. Once you complete this, you should be able to log in normally. If you continue to have any further issues logging in, please email us at verizon.community.team@verizon.com and we’ll assist you to get you back in the Community! Keep an eye on the Community announcements - we can’t wait to show you what’s in store. The Verizon Community Team
my iphone 5 has started in the last 6 months(phone was purchased in December 2012)frequesntly but not always not ringing or vibrating when there is an incoming call. I can be sitting right by it and suddenly see that I have several missed calls. if the ca
bruce659
Newbie

my iphone 5 has started in the last 6 months(phone was purchased in December 2012)frequently not ringing or vibrating with incoming calls. not always--sometimes it rings--but more and more often. if the caller leaves a voicemail, it sounds. This is getting to be a problem. where I am does not seem to matter. right now the reception shows as 4 bars and I just saw a call had come through and not rung. help.

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Re: my iphone 5 has started in the last 6 months(phone was purchased in December 2012)frequesntly but not always not ringing or vibrating when there is an incoming call. I can be sitting right by it and suddenly see that I have several missed calls. if th
vzw_customer_support
Customer Support

We're here to help find the solution, scline49. The most common cause is the ringer switch on the device being flipped accidently. Try the steps at http://vz.to/1xFy9mL to see if that helps. If not, please let us know a bit more details about your specific problem so we can find you the resolution you need.

JenniferH_VZW

Follow us on Twitter www.twitter.com/vzwsupport

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Re: my iphone 5 has started in the last 6 months(phone was purchased in December 2012)frequesntly but not always not ringing or vibrating when there is an incoming call. I can be sitting right by it and suddenly see that I have several missed calls. if th
LenaA_VZW
Verizon Employee

bruce@hhsclaw.com,

Sorry to hear the phone is not always ringing like it should. We don't want you to miss any calls. Let's get that ringing for you again. Try resetting the network settings: http://vz.to/17Us9Pn . Retest and let us know how it's working.

BrianP_VZW

Follow Us on Twitter @VZWSupport

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Re: my iphone 5 has started in the last 6 months(phone was purchased in December 2012)frequesntly but not always not ringing or vibrating when there is an incoming call. I can be sitting right by it and suddenly see that I have several missed calls. if th
scline49
Newbie

Another user with the same problem -- this technique did not solve my problem. is there another possible solution?

(Removed)

Private info removed as required by the Verizon Wireless Terms of Service.

Message was edited by: Admin Moderator

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Re: my iphone 5 has started in the last 6 months(phone was purchased in December 2012)frequesntly but not always not ringing or vibrating when there is an incoming call. I can be sitting right by it and suddenly see that I have several missed calls. if th
vzw_customer_support
Customer Support

We're here to help find the solution, scline49. The most common cause is the ringer switch on the device being flipped accidently. Try the steps at http://vz.to/1xFy9mL to see if that helps. If not, please let us know a bit more details about your specific problem so we can find you the resolution you need.

JenniferH_VZW

Follow us on Twitter www.twitter.com/vzwsupport

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