my iphone shows the charger and i tunes symbol but will not turn on or off

[patncat]

I was going through the process of activating my phone and the charger and i tunes emblem showed up I cannot get it to turn off  or  reboot HELP please!!!!!!

[vzw_customer_support · Accepted solution]

Help is here, patncat. If you haven't been able to get past the start up screen by now, please try the steps at http://support.apple.com/kb/TS3281. We'll be here if you still need assistance.

 

JenniferH_VZW

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