my phone is frozen and wont let me unlock or anything

[anthonystrom]

please if you have info please help screen is mess up wont let me unlock or do anything and the screen touch is way off

[#2]

You don't give much information. But try this link and follow the instructions exactly.   http://www.everymac.com/systems/apple/iphone/iphone-troubleshooting-repair-faq/iphone-how-to-unlock-...

[vzw_customer_support]

Hello anthonystrom. I wanted to reach out to you to see if you were able to get your device unlocked? We know how important it is to stay connected in today's wireless world. The link that Elector gave is a great step to try. If you are still having issues then please advise so we can help.

Thank you...

ArnettH_VZW
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