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my screen is shaking, how do I fix this?
Sara197
Newbie

I powered down and powered back up and now my screen is shaking not the apps but the screen

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Re: my screen is shaking, how do I fix this?
vzw_customer_support
Customer Support

@Sara197


I'm sure this has become an annoyance and I would love to assist in resolving your device issue.


When did this problem begin?  When exactly are you experiencing the screen shaking?  Are you in any particular application when it shakes?  Have you recently performed any software updates or installed any new applications just before this started happening?  Please try soft resetting the device http://vz.to/1ay8FTb and let me know if the problem continues.  I look forward to hearing from you soon.


AnthonyTa_VZW
Follow us on Twitter @VZWSupport


If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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