Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
no data service in Netherlands
Dgoldschmidt
Newbie

I purchased a global data plan for my iPhone 4s before leaving for the Netherlands.  After arriving I found I have no service.  I am not able to call Verizon and their web site did not provide any useful information (or contact information).

any help would be most appreciated!

Labels (2)
Tags (2)
0 Likes
1 Solution

Correct answers
Re: no data service in Netherlands
Ann154
Super User
Super User

Try the contact information on http://www.verizonwireless.com/wcms/global/support.html

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

0 Likes
Re: no data service in Netherlands
Ann154
Super User
Super User

Try the contact information on http://www.verizonwireless.com/wcms/global/support.html

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: no data service in Netherlands
Dgoldschmidt
Newbie

thanks for the quick response ann154, however, the link you provided is one

of many links I checked on the Verizon site that does not provide any

useful information

0 Likes
Re: no data service in Netherlands
HappyHelper
Specialist

It provides contact information for global tech support for both if you're calling from your cell phone or calling from a landline, both options free of charge... what useful information were you looking for...?

0 Likes
Re: no data service in Netherlands
Dgoldschmidt
Newbie

I have NO SERVICE

I am not able to call ANY #

After paying for global data I would like to be able to use it. Currently

I have to find a spot with wifi

0 Likes
Re: no data service in Netherlands
HappyHelper
Specialist

Can you get access to a landline? There's instructions for calling from a landline as well using a calling card provided by verizon wireless to prevent any international charges from the landline.

0 Likes
Re: no data service in Netherlands
Dgoldschmidt
Newbie

access to a landline is difficult .... I have to find one and then

coordinate a time I can call the US (and hope I am not on hold for 30

minutes, a common experience when I call Verizon).

I am on vacation, I pay a high price to Verizon because I expect quility

service from Verizon. I do not expect my vacation to be spent

resolving/discussing NO SERVICE from Verizon.

0 Likes
Re: no data service in Netherlands
pherson
Champion

Im sorry youre in this situation. Aside from making sure the feature is turned on in your settings, and you dont want to take the time to get it resolved, youre pretty much stuck. When you return to the US, request a refund for the plan. In the meantime purchase a cheap prepay phone there and you can activate call forwarding from your number to the temporary number via my verizon.

Best Wishes

0 Likes
Re: no data service in Netherlands
Dgoldschmidt
Newbie

the feature is turned on and I have taken the time to resolve it

So, Verizon is telling me I am stuck?

0 Likes
Re: no data service in Netherlands
pherson
Champion

I dont know. Are they? Im a customer just like you.

0 Likes