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Hello,
My password has been changed for security purposes...however the email address that is linked to my account has been deleted (college account). They only way i can access my new changed password is for it being sent through email. How can i change the email address if i cant get into my account to change it? Make sense?
Any help would be appreciated!
Thanks,
Lauren
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So the password has changed (by you? someone else?) and the new password emailed to a non-valid email address? You may have to call 800-922-0204 or *611 from your cell, and verify who you are (via SSN or other identifying information) to change the email address on the account.
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i did an update prompted to me by my phone. a few days after that i needed to update an app. when i went to type in my password it said it has been changed for security purposes. since i cant send a new password to my email address, i am kind of lost of what to do.
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Is this your apple id ? If so call I 800 myapple or I think 1800 694 7466 for iPhone
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Hello Lauren,
I know how important it is to be able to unlock your device with the correct password. I want to ensure you’re able to do this.
Have been able to retrieve or reset your password? If not, I’d like to provide you a link with support for Apple ID here: http://bit.ly/aQs8MT Let us know how this works out for you.
Thanks,
AnthonyTa_VZW
VZW Support
Follow us on Twitter @VZWSupport