password changed for security purposes

[lauren99]

Hello,

My password has been changed for security purposes...however the email address that is linked to my account has been deleted (college account). They only way i can access my new changed password is for it being sent through email. How can i change the email address if i cant get into my account to change it? Make sense?

Any help would be appreciated!

Thanks,

Lauren

[SuzyQ]

So the password has changed (by you?  someone else?) and the new password emailed to a non-valid email address?  You may have to call 800-922-0204 or *611 from your cell, and verify who you are (via SSN or other identifying information) to change the email address on the account.

[lauren99]

i did an update prompted to me by my phone. a few days after that i needed to update an app. when i went to type in my password it said it has been changed for security purposes. since i cant send a new password to my email address, i am kind of lost of what to do.

[gina7239]

Is this your apple id ? If so call I 800 myapple or I think 1800 694 7466 for iPhone

[vzw_customer_support]

Hello Lauren,

I know how important it is to be able to unlock your device with the correct password.  I want to ensure you’re able to do this.

Have been able to retrieve or reset your password?  If not, I’d like to provide you a link with support for Apple ID here:  http://bit.ly/aQs8MT  Let us know how this works out for you.

Thanks,

AnthonyTa_VZW
VZW Support
Follow us on Twitter @VZWSupport