Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. Plus, get iPhone 13, on us. Online only. With select 5G Unlimited plans. Ends 3.20. Buy now
end of navigation menu
phone is searching...cannot text, make or receive calls
wesleyjww
Newbie

I have powered off and back on and it's still doing the same thing. I have an unlimited data plan, but cannot get onto the internet either. However, I can connect to the wifi at my work and am receiving emails and can get online. Still cannot text, make or receive calls.

Labels (1)
0 Likes
Re: phone is searching...cannot text, make or receive calls
wesleyjww
Newbie

oh and it didn't start until I completed a software update this morning.

0 Likes
Re: phone is searching...cannot text, make or receive calls
BevHillsG
Newbie

I've done the same thing. Mine isn't working either. Wondering how to fix it.

0 Likes
Re: phone is searching...cannot text, make or receive calls
shortymiller
Newbie

Were you able to resolve this issue?  Mine did the exact same thing 3 weeks ago.  Took it into the Diamond Wireless Premier Provider Kiosk where I had purchased and signed up...after powering down, going to plane mode and trying a reset - nothing happened.  They sent a new one to me and alas after another week...same thing.  They're sending another one - I'm tired of this happening.

0 Likes