phone locked up during an software update, how do I unlock?

[dlberry]

iphone 5c locked up during a software update, how do I unlock it?

[vzw_customer_support]

Oh no, dlberry. We will help get this 5c fixed for you. We are going to need to enlist the help of iTunes on a computer for this. Here’s a link to Apple as to the steps to follow: https://support.apple.com/en-us/HT201412 . Let us know how this works for you.

DavidH_VZW
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