restoring contacts with backup assist
K_Macgyver
Newbie

I was traveling in Europe for 3 months and each of the three countries I was in I got a new SIM card.  Verizon unlocked my phone before I left.  Now that I'm back in the US with my Verizon SIM card back in my phone, the majority of my contacts are gone.  How do I get them back?  I do have Backup Assist.  Thanks!

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Re: restoring contacts with backup assist
vzw_customer_support
Customer Service Rep

How strange for your contacts to disappear, K.Macgyver. Since you have indicated that you have Backup Assistant, have you tried logging in to the following link to check if your contacts are saved or in the trash: http://vz.to/1ktHqet If your contacts are not here, have you previously backed up your phone using iTunes or iCloud? Performing a restore from a previous back up would bring back the contacts that were saved at the last back up.

AndreaS_VZW
Follow us on Twitter @VZWSupport

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Re: restoring contacts with backup assist
vzw_customer_support
Customer Service Rep

How strange for your contacts to disappear, K.Macgyver. Since you have indicated that you have Backup Assistant, have you tried logging in to the following link to check if your contacts are saved or in the trash: http://vz.to/1ktHqet If your contacts are not here, have you previously backed up your phone using iTunes or iCloud? Performing a restore from a previous back up would bring back the contacts that were saved at the last back up.

AndreaS_VZW
Follow us on Twitter @VZWSupport

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