Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
sim card does not work
ethionics123
Member

can you unblock my phone for sim to work outside usa i am in dubai uae

Labels (2)
0 Likes
1 Solution

Correct Answers
Re: sim card does not work
vzw_customer_support
Customer Support

ethionics123,

I am sorry for any difficulties you have had. To have your iPhone 4S unlocked for international use please reach out to our Global support team http://vz.to/1thWKRd They will definitely be able to assist you further. 

In regards to your chat availability, I know at times it can seem hard to get in touch with a representative. We the Chat button is not available it means all the reps are currently working. You can always reach out to us via Twitter or Facebook if you have concerns though.

LindseyT_VZW

Follow us on Twitter @VZWSupport

View solution in original post

0 Likes
Re: sim card does not work
vzw_customer_support
Customer Support

ethionics123,

We can definitely look into options. Is your iPhone 4S currently active on a VZW active telephone number/account? Do you have a current VZW account? To unlock and iPhone 4S for international use the device must be active on an active VZW account to access the necessary information. If it is active on VZW account please reach out to our Global Support team at... http://vz.to/1thWKRd

LindseyT_VZW

Follow us on Twitter @VZWSupport

0 Likes
Re: sim card does not work
ethionics123
Member

I was trying to use local sim card on my verizon phone but was unable to do it because the phone is locked

I do not want to use Verizon global plan it is very expensive

How can I unlock my phone just to use Local sim card ( using my device iPhone 4S)

Thank you

Yemisrach Kassahun

Chat line is always unavailable online why?

0 Likes
Re: sim card does not work
vzw_customer_support
Customer Support

ethionics123,

I am sorry for any difficulties you have had. To have your iPhone 4S unlocked for international use please reach out to our Global support team http://vz.to/1thWKRd They will definitely be able to assist you further. 

In regards to your chat availability, I know at times it can seem hard to get in touch with a representative. We the Chat button is not available it means all the reps are currently working. You can always reach out to us via Twitter or Facebook if you have concerns though.

LindseyT_VZW

Follow us on Twitter @VZWSupport

0 Likes