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unable to hear caller during call
mfitz63
Newbie
‎10-08-2015 07:20 PM

I am unable to hear the person on the other end of a phone call when they are talking.

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Re: unable to hear caller during call
vzw_customer_support
Customer Service Rep
‎10-11-2015 06:05 AM

Oh my goodness, it is imperative that you are able to hear the other party. We will get down to the bottom of this together. When did this start happening? Are you able to hear when on speakerphone? Any liquid or physical damage to the phone?


TionnaB_VZW
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If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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