voicemail not authorized
Doonman
Newbie

My phone says "Voicemail unavailable".  "Could not authorize access."   I have entered the correct voicemail code number.  this started in about january.

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Re: voicemail not authorized
vzw_customer_support
Customer Service Rep

Oh my! That definitely sounds aggravating Doonman! Let's see what we can do to get this resolved. Are you able to access voicemail via home service? Can you manually dial *86 send to access? Please keep us posted, thanks!

MatthewS_VZW
Follow us on Twitter @VZWSUPPORT

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Re: voicemail not authorized
rhamor
Newbie

I had the same problem and tried *86 and was able to set up my voicemail again and the problem was solved.  It started when I switched back to an old phone (droid back to apple).  The only way to set up my voicemail (which I think was ultimately the issue) was to dial *86 and go thru it that way.

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