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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
when I press power button, I get a -- HELLO, I went to verizon store, techs said I lost all info, and walked away from me, something similar happened in Dec 2014 - Verizon store requested a replacement - went to store for transfer, they lost all info?
2Zs
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Re: when I press power button, I get a -- HELLO, I went to verizon store, techs said I lost all info, and walked away from me, something similar happened in Dec 2014 - Verizon store requested a replacement - went to store for transfer, they lost all i
Weth
Legend

You do have it backed up to itunes or iCloud right?

Just go through the steps and restore from last back up.

there is more to this story than you are telling us, so fill us in. 

Do you live near Apple Store?

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