why can't I get back my voice mail
rickn45
Newbie

why can't I get my voice mail back back. I had it when I had a flip phone but when I upgraded to an apple iphone 6 plus I have never been able to access it. I can not access it to reset it or anything? Thanks for any helpful advice

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Re: why can't I get back my voice mail
Ann154
Super User
Super User

You needed to setup the voicemail again with the iPhone. The iPhone uses a different voicemail system from the basic non-visual voicemail used by the basic phone. Voicemail Setup - Apple iPhone | Verizon Wireless

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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