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why does it take hours for a text msg. to be received
natrawley
Newbie

this just started happening  sometimes i won't receive a message 12 hours after it was sent

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Re: why does it take hours for a text msg. to be received
Ann154
Super User
Super User

Try reprogramming your phone to the VZW network. Dial *228, option 1.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: why does it take hours for a text msg. to be received
natrawley
Newbie

Hi  i tried reprogramming a 30 minutes ago and it  doesn't seem to have

fixed the problem  i had someone send me a text about  30 minutes ago and still

have not received it

<extra content deleted>

Message was edited by: Verizon Moderator

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Re: why does it take hours for a text msg. to be received
kaebfly
Champion

Difficult to know if the issue is on your end or the senders end. Does this happen no matter who texts you? Have you done *228 option 2 (not 1)? Even after doing option 1, did you restart your iPhone? Reset or Restore it? Contacted VZW to make sure there isn't some sort of data issue in your area? It's difficult to really troubleshoot it without knowing the details...and in some instances it would still be difficult for any of us users to do so. Your best bet may be to actually contact VZW tech support so they can try and figure out what the issue is...or if the issue is even on your end.

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Re: why does it take hours for a text msg. to be received
commonsense101
Specialist

send a text to yourself and see how long it takes

do you have service, can you make a call? are you on wifi? is it a picture or sms

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Re: why does it take hours for a text msg. to be received
KinquanaH_VZW
VZ Employee Emeritus

Natrawley, I'm sorry your having issues with your text messaging. I understand how frustrating this can be. I would like to help you with some minor trouble-shooting steps to resolve your issue. First, make sure you clear some of your old text threads that are long. Secondly, I would try and clear the cache/browser history periodically. I will list a link below with directions.

Steps to clear cache and browser history;

http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=39632

Please let me know if this help resolve your issue.

KinquanaH_VZW

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Re: why does it take hours for a text msg. to be received
natrawley
Newbie

thank you I did contact them and they were able to fix my problem

In a message dated 4/28/2012 6:21:40 P.M. Central Daylight Time,

community@verizonwireless.com writes:

(http://community.verizonwireless.com/)

(http://www.verizonwireless.com/b2c/index.html) (http://www.verizonwireless.com/b2c/explore)

(http://www.verizonwireless.com/b2c/store/controller?item=phoneFirst&action=viewSho

pIndex) (https://wbillpay.verizonwireless.com/vzw/nos/topline.jsp)

(http://support.verizonwireless.com/clc/)

Re: why does it take hours for a text msg. to be received

created by kaebfly (https://community.verizonwireless.com/people/kaebfly)

in iPhone 4S - View the full discussion

(https://community.verizonwireless.com/message/807710#807710)

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