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why no cell service signal
JPC476
Newbie

5s lost all cellular service last week.

Hard resets, new sims all the posted trouble shoots

vERIZON BLAMES THE PHONE APPLE SAYS VERIZON.

Any body else playing this game?

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Re: why no cell service signal
vzw_customer_support
Customer Support

Having service with your phone is essential, JPC476. We want to make sure we cover all bases on this for you. What zip code are you in when you have this issue? Are any other Verizon Wireless users experiencing the same concern? When did this start? Have you completed all the steps listed on this link: http://spr.ly/6588DRkRO? Do you have AppleCare on your phone?

NicoleB_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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