wifi is not working?

[colleenalw]

anyone having trouble with no wifi. button grayed out. tried everything. reset everything 5 times. tried the freezer trick 3 times..... getting irritating

[vzw_customer_support]

I'm sorry you're having these issues with the WiFi button grayed out colleenalw! Let's get this fixed. This has been reported a few times and Apple does have a fix to this WiFi issues. Please review the following link, as well as steps provided.  http://bit.ly/1k7o1AL

Thank you,
VanessaS_VZW

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