Hi, I was trying to redeem the $50 gift card in my Home Offers but every time I open it, I get:
“{"STATUS":"ERROR", "DETAILS":"missing vz_jwt"}.”
Clearing cache, using different browsers, or going to incognito doesn't seem to fix it. Any solutions? Thanks.
Hi CJ180,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox at the top right corner of this page and then clicking the envelope icon . Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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