Unable to redeem Verizon Gift Card
nikl22
Newbie

I get an error error {"STATUS":"ERROR", "DETAILS":"missing vz_jwt"} when I try to redeem my $200 Verizon Gift Card. I have not been able to redeem it through the app or the website. On the phone with customer service, but not getting anywhere. Any help here??

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LawrenceC
Moderator Emeritus

Hi nikl22,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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